Contact Us

Support We're here to help

We value your feedback, questions, and suggestions! KontextLora.art is committed to providing the best gaming experience possible, and your input helps us achieve that goal. Whether you have technical issues, game suggestions, partnership inquiries, or general feedback, we're here to listen and help.

How to Reach Us

📧 Email Support

For the fastest response to your inquiries, please email us at the appropriate address below:

📱 Social Media

Connect with us on social media for updates, gaming tips, and community discussions:

What You Can Contact Us About

🎮 Gaming Support

  • Game loading issues or technical problems
  • Browser compatibility questions
  • Account-related assistance
  • Game suggestions and requests
  • Mobile gaming optimization issues

📝 Website Feedback

  • User experience suggestions
  • Website bugs or broken links
  • Content accuracy and updates
  • Accessibility improvements
  • Feature requests and ideas

🤝 Business Inquiries

  • Partnership opportunities
  • Game developer collaborations
  • Advertising and sponsorship
  • Content licensing
  • Media interviews and press

⚖️ Legal and Privacy

  • DMCA copyright notices
  • Privacy policy questions
  • Terms of service clarifications
  • Data protection requests
  • Intellectual property concerns

Response Times

We strive to respond to all inquiries as quickly as possible:

  • General Inquiries: Within 24-48 hours
  • Technical Support: Within 24 hours
  • Legal Matters: Within 2-5 business days
  • Business Partnerships: Within 3-7 business days
  • Privacy Requests: Within 30 days as required by law

Please note that response times may be longer during weekends, holidays, or periods of high inquiry volume.

Before You Contact Us

To help us assist you more effectively, please check the following resources first:

🔍 Frequently Asked Questions

Game Loading Issues

Q: Why won't games load on my device?

A: Ensure you have a stable internet connection, JavaScript enabled, and an updated browser. Try clearing your cache and disabling ad blockers temporarily.

Q: Are games free to play?

A: Yes, all games on KontextLora.art are completely free to play without registration or downloads required.

Technical Requirements

Q: What browsers are supported?

A: We support all modern browsers including Chrome, Firefox, Safari, and Edge. Internet Explorer is not supported.

Q: Do games work on mobile devices?

A: Many of our games are mobile-friendly, but some may require desktop browsers for optimal experience.

Privacy and Data

Q: Do you collect personal information?

A: We collect minimal data as outlined in our Privacy Policy, primarily for analytics and improving user experience.

📚 Help Resources

Tips for Effective Communication

To ensure we can help you quickly and effectively:

📋 Include Relevant Information

  • Device and Browser: Specify your device type and browser version
  • Game Details: Provide the specific game name and issue description
  • Error Messages: Include any error messages or screenshots if applicable
  • Steps to Reproduce: Describe what you were doing when the issue occurred

✅ Best Practices

  • Use clear, descriptive subject lines in emails
  • Be specific about your issue or request
  • Include contact information if you expect a direct response
  • Be patient and respectful in your communication
  • Check your spam folder for our responses

Community Guidelines

When contacting us or participating in our community spaces, please remember:

  • Treat all community members and staff with respect
  • Use appropriate language and avoid offensive content
  • Stay on-topic and provide constructive feedback
  • Respect privacy and don't share personal information publicly
  • Follow platform-specific rules on social media

Reporting Issues

🚨 Security Concerns

If you discover a security vulnerability on our website, please report it immediately to security@kontextlora.art. We take security seriously and will investigate all reports promptly.

📋 Content Issues

Report inappropriate content, copyright violations, or other content concerns to legal@kontextlora.art.

🐛 Bug Reports

Help us improve by reporting technical bugs or website issues to support@kontextlora.art.

Office Information

KontextLora Gaming
Digital Gaming Platform
United States

Please note that we operate as a digital-first company and primarily communicate through email and online channels.

Language Support

While our primary language of communication is English, we can accommodate inquiries in multiple languages through translation services when necessary. Please feel free to contact us in your preferred language, and we'll do our best to assist you.

Accessibility

We are committed to making our website accessible to all users. If you encounter accessibility barriers or need assistance accessing our content, please contact us at accessibility@kontextlora.art.

Thank You

Thank you for being part of the KontextLora.art gaming community! Your feedback and engagement help us create better gaming experiences for everyone. We look forward to hearing from you and continuing to serve the gaming community with high-quality, accessible entertainment.

Last updated: January 1, 2024